Schedule

Breakfast & networking

8 – 9 AM

Opener: the state of the MSP industry

9 – 9:30 AM

AI is Here. Here's Lyra's Real Playbook for MSPs on What Comes Next

9:30 – 10 AM

From the Front Lines: Real AI Use Cases Customers are Paying for

10 – 10:30 AM

Break

10:30 – 11 AM

Lyra Golden Scorecard: Metrics to Drive Improvement in Your Business

11 AM – 12 PM

Lunch

12 – 1:30 PM

Succession Planning: Lessons from a Founder & A Blackbelt EOS Implementor

1:30 – 2 PM

The Profit Playbook: Boost Margins Today,

2 – 2:45 PM

Break

2:45 – 3:15 PM

Hiring and Onboarding a Sales Leader: Learnings from Hiring 100+ Growth Leaders for MSPs

3:15 – 4 PM

Lyra CEO Panel

4 – 5 PM

OPTIONAL: Happy Hour and Reception

5:30 – 7 PM

Cliveden Bar

Optional one-on-one consulting sessions

9 AM – 12 PM

Pullman Melbourne on the Park